Found a bug, have a question about a tool, or want to suggest a new one? Send us a message — we read everything.
Tell us which tool you were using and what happened. The more detail, the faster we can help.
Thanks — we'll get back to you as soon as we can.
Quick answers to the questions we get most.
First, make sure the file opens normally on your device and is under the size limit shown in the tool. If it's a password-protected PDF, unlock it first. If it still fails, tell us the tool name, file type and size — that's all we need to reproduce it.
215 of 282 tools never upload your file; the 67 office conversions use a secure server and delete your file right after. Nothing is uploaded, so there is no server copy to delete.
Probably — tell us the exact job you need done (not just the tool name). Suggestions that fit the existing categories get built fastest, and they're always free.
Yes, and we appreciate it. Mention the tool, what you expected, and what you got. If possible attach the input file details (type, size, source app) — that usually pinpoints the cause immediately.